Luxury Group Transportation FAQ's

Read answers to common questions about Go Luxe Limousine services

General FAQs

A Luxury Mercedes Benz Sprinter Van is a Private Jet on the Ground. These Luxury Sprinter Vans are equipped with TV’s, Stereo, Wifi, Reclining Leather Chairs, Driver Partition and Bluetooth, coolers, and more. Basically a mobile living room. These Jet Vans seat up as many as ten guests.
We offer you the newest and most luxury Mercedes Benz Customized Sprinter Vans across the country. The chauffeurs are first class and are focused on your comfort and making sure the guests have a good time. If you love to travel on the ground in style, and do not want the hassle of booking transportation, then just have Go Luxe Limousine handle your transportation throughout the country.
Not all Sprinter Vans are the same. Very similar to watches, purses, and hotels. If you are looking for Luxury then Go Luxe Limousine is your Rolex, Louis Vuitton, and Four Seasons. If you are looking for less luxury and to fit a budget, we can assist you with vehicles form our limousine partners.
Limousines companies have a lot more expenses compared to the Ride Sharing Apps. In order to get drivers to work and in order to make a profit, there are minimums hours.
Yes, we can supply you with as many vehicles as you need to accommodate large groups.

Vehicle FAQs

Yes, we can provide you Executive Mini Coaches that seat 20, 27, 32, and 40 passengers. For larger groups, we would move you up to the Executive Motor Coaches.
We can provide you with a variety of party busses and several have restrooms. Party Busses that seat up to 13, 20, 30, 35 and 45 passengers.
Yes, we have a variety of Executive Sprinter Vans that seat up to 13 guests. These are the next best group luxury vans on the road.
There are a variety of stretch limousines Go Luxe can offer you, but these vehicles are getting replaced by Sprinter Limousines and Party Busses. These are today’s limousines and you get to stand up, walk around and have more space.
Yes. As you know these vehicles are no longer made so they are older vehicles. There are a few states we can proved Hummer Limousines that can seat up to 16 guests.
Yes, Luxury SUV’s like Cadillac Escalades, Lincoln Navigators, Danalis, and Suburbans. The SUVs are the latest models and get replaced frequently.
Yes, Luxury sedans, like Mercedes S Class, Lincoln Town Car, BMW 7 Series, Cadillac CT Series.

Service & Location FAQs

Yes, traveling in a Jet Van is the most comfortable vehicle to travel long distance. You can recline, watch live TV or a movie and have privacy from the driver. If you have large groups, we can take you in a Luxury Jet Coach or a Motor Coach up to 55 passengers.

Go Luxe Limousine services most of the larger cities across the United States. As we are headquartered in California, we provide luxury transportation across many locations in the state:

Outside of California, here are some of the most popular states we service:

Yes, we can provide you transportation to Las Vegas and even provide you limousine service while you are in Las Vegas.
Yes and No. It depends on your itinerary. If it works for us then we can do it. What we won’t do is rent out another charter in between your drop off and pick ups.
Yes, Go Luxe Limousine can provide all types of Luxury Transportation to and from the airports. In addition, we can provide you efficient vehicle options when you do not need all the Luxury.

Yes, we can take you up to the wineries and even assist you with private wine tours.

Yes. We are not just a limousines company, but we are great at wedding planning too. Let us get your wedding party and guests arriving safely and on time. Learn more about wedding transportation with Go Luxe.

Yes, We love going on golf trips and will assist you get to the coarse on time and provide you transpiration on your way home. Having the 19th hole on wheels is a great way to travel.

Yes, we have all the vehicles students request. Party Busses are the most requested vehicles and will provide safe and reliable transportation.
Yes, we know how to handle large groups and important clients. We provide luxury and safe transportation for all group sizes.
Yes, Nothing better is to arrive in style in one of the Mercedes Benz Jet Vans or Luxury SUVs.
Yes, this is a great way to relax and enjoy yourselves heading to the big event. Nothing better is taking the stress out of traffic and celebration on the road to and from sporting events and concerts.
Yes, you charter the vehicle(s) and your driver is either parked right outside of valet or parked nearby the drop off location.

Reservation & Payment FAQs

Just contact Go Luxe Limousine and one of the Concierge team members will match you up with your vehicle, take down your information and handle your payment?

There are a few options to pay for your transportation. Very similar to Hotels, and Rent a Car companies, we need to get a copy of your drivers license and matching credit card company for a security deposit. After we have your credit card information, you can either wire the estimate charter in advance or use Zelle. Your credit card will be charged if there are any extra hours added to your charter or if there are any damages.
Yes, very similar to a hotel room and rent a car. There are minimum hours and you are taking possession of the vehicle whether you are driving in the vehicle or if is parked.
We try to avoid accepting cash. We can take wire or Zelle payments in advance. We need to have a copy of a drivers license and credit card on file. Just like if you were renting a hotel room or renting a car.
We are hoping that you have done all your planning prior to booking. When a deposit is made we take that vehicle out of inventory and cannot sell it. On the original deposit you have 24 hours to cancel your vehicle if you are over 30 days from the charter date. Any reservation made within 30 days there are no refunds. However, if we are able to rebook the same vehicle for the same or more charter amount to another client, we will refund your deposit. We want to work with you, but please understand we are trying not to loose money. There are some emergencies that do come up and we will do our best to accommodate.
The deposit total depends on your cost of your charter. The deposit is used to secure your transportation so the vehicle does not get booked by another client.
There are two payments made when you make the reservation. The first payment is the deposit to secure your transportation. This makes the vehicle(s) no longer available. That is a small percentage of the total charter. That deposit is refundable within 24 hours after booking the reservation only if the booking is over 30 days prior to the charter date. After 24 hours the deposit is non refundable. However, if we are able to resell the vehicle then we can refund your first deposit. About 1 week prior to the reservation we will authorize your credit card 1.5 times the estimate charter.
We authorize the credit card 1.5 times the charter estimate to secure funds in case there are extra hours added to the charter and in case there are any damages. If your charter goes as scheduled and there are no damages, the difference of the authorization charge and the charter estimate gets voided. These charges will not get captured on your credit card.
Very similar to booking a flight, hotel room, or renting a car. We need to know you are booking the reservation and we need to be able to contact you in cast there are any problems.
Yes. We have a secure online portal that asks you to input your credit card information, upload a copy of your drivers license and credit card. The secure portal is used to make sure you are the credit card holder and that there are secured funds in the account. This way we are safe to do business with you.
No. We like to speak to our clients and create a relationship. Remember you are allowing us to organize your transportation. You will have lots of questions and we want to make sure we provide you with the correct vehicle and have a clear understand of what you need.

Contact us for a free quote.